Our working hours are Monday to Friday 9am - 5pm although we are usually able to answer the odd question out of hours especially by email to [email protected] Our preferred method of contact is through phoning 0845 4502003 and we will do our best to deal with your request or question(s)
By contacting us on 0845 4502003 will be able to directly deal with your request without delay. Including altering orders before the dispatch time, sales, standing orders, enquires or returns.
When contacting us by phone you will first hear an altermated service. A number of options will be given. Please do the following as necessary;
- Press 1 for Sales
- Press 2 for current and past orders
- Press 3 for customer enquires
- For all other please wait to be connected to our helpdesk.
Out of hours you will be directed to our answer phone system. Please leave your name, order number if possible or applicable and a brief sentence about your enquiry.
Tel: 0845 4502003
For all product or other enquires - [email protected]
For returns or cancelations - [email protected]